Today, surveillance and security are imperative in almost any establishment, especially the ones which its main activities are of a commercial type. I am talking about supermarkets. These are ventures and establishments where commodities are sold.
Modern supermarkets and malls are quite big and have different sections with various commodities. With the daily influx of prospective customers; some with the intent of buying, some go for window shopping whilst a few with theft and evil intentions.
Most supermarkets do have security details to reduce mischievous and thievery activities in a supermarket but it would be absurd to have a security officer follow each customer for security reasons; prevent theft. No customer wants to feel like a suspect or monitored around. That is why further surveillance is required to curb criminal activities and prevent other kinds of vices in supermarkets; This is where security cameras come into play.
Security cameras are used to catch thieves who take advantage of the crowds in the mall to pickpockets or worse, steal some groceries in supermarkets. These cameras are affixed at concealed places and may not be easily noticed by thieves. Little do they know that every action or activity is being monitored and recorded.
When this act is being identified, the control operators notify security guards on ground about such act, where it is being perpetrated and by whom. This way thieves are caught.
Some customers could have disputes among themselves which may rise to heated conversations, with nasty words exchanged and sometimes, could lead to a fight. These fights could be so vicious that it could cause damage to properties and even some commodities especially edibles and may render them useless. These altercations do disrupt commercial activity.
It is also an advantage which thieves utilize. In light of the row, they get very handy with their fingers. These cameras help security details identify early disputes so the tension can be eased quickly before it grows into something serious.
In any enterprise, it’s no news that customers service is very important. As a matter of fact, good customer service determines if a customer would come back again.
Some sales attendants have bad temperament and communication skills that they have little or no patience with customers. They tend to flare up at the slightest provocation and exchange words with customers. This is bad and tarnishes the image of the supermarket. Some even steal the monies gotten from sales completed.
These security cameras help to monitor and facilitate evaluation of employees in the supermarket to promote transparency and performance.
Security cameras are placed in hallways, entrances and exits, parking lots and so many other places in the supermarket and Hikvision cameras were recently approved by the Chinese government as perfect for the job.