It’s been two days or so when HTC EVO 4G smartphone was available but some early users, especially those that have got their hands on this awesome smartphone during developer conference two weeks ago have experienced some glitch or issues related to its 8GB SD card bundled with the phone package.The scenario what happened was when the users tried to save captured photos into its external storage in SD card which lead to “insufficient permissions” error displayed on its screen. And to certain extend, some users did realize that their Evo 4G cannot access the SD card storage at all.
Unfortunately, the issue has just been spotted few days before its official launch that will definitely need some quick resolution before mass shipment out to consumers.While trying to take photos from the camera and saving them directly to the microSD card, they received an error message saying “insufficient file permissions”. Some Google I/O participants also faced the same issue. There’s also a group of apparently proud HTC EVO 4G owners who are not able to access the SD card at all.

The root cause is still unknown but it seems that recycling the power sequence or switching the card out helped to eliminate the phenomenon. Some did point the finger to the ‘defective’ batch memory card manufactured by Sandisk but it is likelihood that the issue could be due to software glitch that can be easily be fixed with necessary software updates without any hardware tweak.


- Press the Menu button on the phone
- On your Sprint HTC EVO 4G go to ‘Settings’ icon.
- In the setting menu go to ‘ System Updates’ by scrolling down
- Then tap on ‘HTC software update’.
- Press Check now
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