Posts Tagged ‘glitch’

HTC Evo 4G Experiences SD Card Storage Bug + Fix

It’s been two days or so when HTC EVO 4G smartphone was available but some early users, especially those that have got their hands on this awesome smartphone  during developer conference two weeks ago have experienced some glitch or issues related to its 8GB SD card bundled with the phone package.The scenario what happened was when the users tried to save captured photos into its external storage in SD card which lead to “insufficient permissions” error displayed on its screen. And to certain extend, some users did realize that their Evo 4G cannot access the SD card storage at all.

Unfortunately, the issue has just been spotted few days before its official launch that will definitely need some quick resolution before mass shipment out to consumers.While trying to take photos from the camera and saving them directly to the microSD card, they received an error message saying “insufficient file permissions”. Some Google I/O participants also faced the same issue. There’s also a group of apparently proud HTC EVO 4G owners who are not able to access the SD card at all.

htc evo 4g HTC Evo 4G Experiences SD Card Storage Bug + Fix

The root cause is still unknown but it seems that recycling the power sequence or switching the card out helped to eliminate the phenomenon. Some did point the finger to the ‘defective’ batch memory card manufactured by Sandisk but it is likelihood that the issue could be due to software glitch that can be easily be fixed with necessary software updates without any hardware tweak.

HTC EVO SD Card HTC Evo 4G Experiences SD Card Storage Bug + Fix

Both HTC and Sprint spokesperson acknowledged the issues and is currently testing some resolution that is expected to be available soon.If you are the one of them, you need not worry. Sprint has analyzed the issue and is already rolling out an OTA(over the air) update to fix it. If you didn’t get an ‘update available’ notification, you can manually update your HTC EVO 4G to resolve SD card problems.

HTC handson 300x200 HTC Evo 4G Experiences SD Card Storage Bug + Fix

To do that follow the following steps:
  • Press the Menu button on the phone
  • On your Sprint HTC EVO 4G go to ‘Settings’ icon.
  • In the setting menu go to ‘ System Updates’ by scrolling down
  • Then tap on ‘HTC software update’.
  • Press Check now
A guided tour will start to help you with the rest of the update process.Note that it is a 13MB OTA update. But you might not need to worry since you will be able to make/receive calls during data transfer. If you are a potential EVO 4G owner, you need not worry. Just go ahead and buy the phone because you’ll be able to fix the issue at no effort at all. Just follow the above steps once you have the phone.

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